Refund & Replacement Policy
Refund & Replacement Policy
We stand behind the uncompromising quality of our wild Himalayan harvest. Our refund and replacement policies are designed to give you complete peace of mind.
1. Transit Damage or Breakage
In the rare event that your glass jar arrives cracked, damaged, or leaking during transit:
- Please take 2-3 clear photographs of the outer packaging and damaged jar.
- Email us within 48 hours of delivery at support@wildhoneyhimalayas.com with your Order ID.
- We will issue a 100% free immediate replacement without hassle.
2. Food Product Safety Protocol
Because raw honey is a consumable health food product, we cannot accept returns once the tamper-evident safety seal has been opened or unsealed, in accordance with food safety regulations.